The dread of using IT tickets for access requests

We all know the routine: you need access to something, and the response is, "file a ticket.” Now you’ve got to recall which system handles service requests, log in, and submit the form. Your request lands in a help desk queue, buried among dozens of others. If you’re lucky, the SLA promises action within seven days. With a Slack integration, that bottleneck disappears.

Trustle for Slack

Chat-Driven Access Requests in Slack

Trustle allows access requests for cloud and SaaS resources in Slack to simplify "just-in-time" access and automate permissions management through the app you use throughout your day. Users can request access to cloud and SaaS resources without leaving Slack. Practical and straightforward, this allows you to reduce the attack surface by granting temporary permissions and revoking them when they are no longer needed, all in your preferred communication tool.

Access request notifications in Slack

Trustle notifies managers or resource owners in Slack when a new access request requires their decision. When users request access to cloud and SaaS resources, Trustle routes to the right approver, be they a manager or resource owner. This speeds the approval process for  "just-in-time" access and removes the pains of granting temporary permissions to reduce the attack surface.

Outstanding request check-ins through Slack

Trustle users can check the status of all their access requests from the convenience of Slack. If you’re unsure whether you still have access or if your request is pending approval, you can quickly get the answers you need from the Trustle bot in Slack. Simple and auditable.