Mind the Gap

Where Okta Security Stops and Access Risk Begins

I was standing on a crowded platform in London recently, and I was reminded of the infamous refrain: “Mind the Gap.” It always makes me smile, and likely does for many people from the provinces, as a reminder of the big city. A polite nudge that between the comfort of the S8 train carriage and the solid ground beneath my Doc Martens, there’s a sliver of risk waiting to trip us up. That’s basically London in a nutshell - says the lad from north of the Trent and Mersey.

Identity management with Okta works much the same way. Okta gets you onto the train. It authenticates who you are, gives you a ticket, and makes sure you’re in the right station. But once you’re in motion, there are gaps it doesn’t cover. Gaps that can swallow compliance, introduce entitlement sprawl, and leave an organisation with one foot dangling between platform and train. That’s where we at Trustle step in, helping teams strengthen Okta security by closing the void.

Okta: The Ticket Gate to the Network

Okta has become the go-to turnstile for identity. It’s brilliant at what it does: centralised authentication, SSO convenience, MFA as a second check, lifecycle hooks for employee onboarding. Think of it as the slick entry system at King’s Cross St. Pancras, with over 72 million station entries and exits last year alone. Millions pass through every day, and it keeps things flowing.

But even the best station gates don’t run the whole network. Okta confirms you’re allowed into the platform, but it doesn’t control what carriage you step into, how long you stay, or whether you’re hanging about in the driver’s cabin when you’ve no business being there.

That’s because Okta security was designed to answer who are you and can you get through the gate. It wasn’t built to continually check what you are doing in there or if you should be modifying a database at 11 PM on a Bank Holiday weekend. It’s the classic story of SAML vs SCIM, and this is where Okta’s security limits start to show.

Where the Gaps Appear

The cracks appear quickly when you run a cloud-first business at scale:

  • Standing privileges pile up: Once a user has access, Okta doesn’t manage whether those rights are still needed three months later.
  • Entitlement sprawl builds: Groups and roles multiply like timetables on different lines, and before long, no one remembers why Marketing has admin access to S3 buckets.
  • Cloud visibility is patchy: Okta integrates, but it doesn’t offer a panoramic view across AWS, Azure, and Google Cloud to show who’s where and what they’re holding on to.
  • Audit-readiness falters: When regulators come asking, Okta can show who went through the gate, but not whether they overstayed in sensitive systems or held access they never used.

These aren’t minor oversights; they’re daily operational risks. Like the hassled commuter who drops their phone in the gap, holding up the schedule and possibly risking life and limb, small slips can turn into expensive incidents. Strong Okta security needs reinforcement to prevent such slips from happening.

Minding the Doors and Closing the Gap

This is where Trustle plugs in. Instead of replacing Okta, it runs alongside it, stitching together the missing controls and visibility. Think of it as one of those helpful Transport for London staff who not only warn you about the gap but also check tickets onboard, clear the platforms, and redirect passengers when there’s congestion ahead. Lovely people, who I’ve been exceptionally grateful for at 3.30 AM when wandering, tipsy and in a tuxedo, around Canary Wharf while looking for the Night Train back to my hotel.

Here’s how Trustle strengthens Okta security in practice:

  • Zero Standing Privileges (ZSP): Trustle automates away persistent, risky access. No more hanging around in sensitive systems “just in case.” Access is requested, just-in-time access is granted (by Slack or Teams, if it makes life easier), then revoked on schedule.
  • Entitlement governance: By mapping entitlements across clouds, Trustle highlights unused, over-provisioned, or downright suspicious access and clears it out. Like rerouting ghost trains off the schedule.
  • Unified visibility: Instead of seeing just who came through Okta’s gate, you see the full passenger journey across AWS, Azure, and Google Cloud. You know where every account is sitting, how often it’s used, and whether it’s safe.
  • Audit-ready workflows: Trustle delivers reporting that satisfies regulators without weeks of pulling logs. The paper trail is baked in, showing approvals, revocations, and exceptions in plain sight.

Trustle is also fast to install, in as little as 30 minutes, and simple to use - which is more than can be said for a British Rail timetable.

Why It Matters

Security isn’t just about keeping out intruders; it’s about making sure legitimate passengers don’t accidentally derail the locomotive. I appreciate we’re stretching the metaphor, but over-entitlement is one of the most common root causes of breaches in cloud environments. The ROI of solving it is not only measured in reduced breach likelihood but in reduced operational overheads.

With Trustle:

  • Risk drops: Eliminating unused privileges shrinks the blast radius of an account takeover.
  • Teams move faster: Automated JIT approvals mean staff aren’t waiting around like commuters during a signal failure. They get the access they need, when they need it, without security teams scrambling.
  • Audits cost less: Instead of weeks spent reconciling logs, reports are generated on demand. Compliance becomes a smooth ride rather than a weekend of replacement buses. (I’m trying to crush the urge to mention exorbitant UK train prices here.)
  • Cloud adoption is safer: As your business adds new platforms or services, Trustle scales the guardrails that Okta alone can’t provide.

The business case is simple: fewer incidents, less wasted staff time, and no painful fines or headlines. The ROI is measured both in pounds saved and in stress avoided. By bolstering their Okta security with Trustle, organisations get resilience baked in.

The Commute Ahead

Okta gets you through the ticket gate. It’s an essential part of any modern identity strategy, but it doesn’t solve the full journey. Without complementary tooling, organisations risk leaving themselves vulnerable, like the passenger who ignores the announcer’s warning and steps too far into the gap.

Trustle makes sure the journey continues smoothly. It plugs the gaps Okta leaves open, streamlines the ride for security teams, and keeps everyone where they should be: in their seats, safely on the train, heading in the right direction.

So maybe next time you’re standing at the edge of the platform, have a thought for your IAM stack. Mind the gap. Because when you close it, the whole organisation gets where it’s going faster, safer, and minus the unnecessary detours.

Nik Hewitt

Technology

August 22, 2025

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