Step 1: Log in to PagerDuty

Log in to your PagerDuty account at `https://app.pagerduty.com` (or `https://app.eu.pagerduty.com` for EU customers).

‍

Step 2: Navigate to API Access Keys

1. Click on Integrations in the top navigation

2. Select Developer Tools from the dropdown

3. Click API Access Keys

‍

Or navigate directly to: `https://{subdomain}.pagerduty.com/integrations/api_keys`

‍

Step 3: Create New API Key

1. Click Create New API Key

2. Enter a description (e.g., "Trustle Integration")

3. Leave Read-only API Key unchecked (we need read access to users/teams)

4. Click Create Key

‍

Step 4: Copy the API Key

‍Important: Copy the API key immediately - it will only be displayed once.

The key will look something like: u+x1yz23abc456def789ghi012dmm1234

‍

Step 5: Store Credentials in Trustle

1. Navigate to the Connections page in Trustle from the left menu
2. Under SaaS Applications, find the PagerDuty logo and choose Connect
3. Fill in the connection form:
   
   1. Connection Name: Enter a descriptive name (e.g., "My PagerDuty Connection")
   2. API Key: Paste the API key from Step 4
4. Click Test Connection
5. Upon successfully testing the connection, click Save Connection

‍